Return & Refund Policy

Effective Date: 21-Feb-2025

At Pickleball Universal (PBU), we strive to ensure that every customer has a positive experience with our products and services. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns Eligibility

You may request a return or refund for the following:

  • Physical Products (e.g. apparel, equipment):
    Returns are accepted within 14 days of delivery. Items must be unused, in original packaging, and in the same condition you received them.
  • Digital Products or Memberships:
    Due to the nature of digital products and memberships, these are non-refundable unless there was a technical error or accidental duplicate purchase.
  • Event or Class Registrations:
    Refund requests for classes, clinics, or tournaments must be made at least 48 hours prior to the event start time.

2. Non-Returnable Items

  • Downloadable content, e-books, or exclusive member resources.
  • Items marked “Final Sale” or “Non-Refundable.”
  • Used or damaged items not caused by shipping errors.

3. Return Process

To request a return, please follow these steps:

  1. Contact us at info@lifebahnglobal.com with your order number and reason for return.
  2. If approved, we’ll provide you with return instructions and a shipping address.
  3. You are responsible for return shipping costs unless the return is due to our error.

4. Refunds

  • Once your return is received and inspected, we’ll notify you of the status.
  • Approved refunds will be issued to your original payment method within 5–10 business days.
  • If your refund is delayed, please check with your bank or card provider before contacting us.

5. Exchanges

We do not offer direct exchanges. To receive a different item, please return the original item and place a new order.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 72 hours of delivery with photos and details. We’ll make it right with a replacement or full refund.

7. Contact Us

If you have any questions about this Return Policy or need support with an order:

Pickleball Universal
📧 Email: info@lifebahnglobal.com
🌐 Website: pickleballuniversal.com

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500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with des

500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with des

Club membership, like any private club, is by invitation only. which is extended by the Club management via a standard membership application process. Once approved, each member will be entitled to the following privileges:

Benefits

  • Access to the Club portal, where they have access to not only the Club pages but also their own both Public and private pages, accessible via their dashboard.
  • Participate in the club's Pickleball sessions at discounted fees. 
  • Book Lessons at special club membership discounts. 
  • Participate in the club's Social Events at discounted fees. 
  • Make purchases from the PUB Pro-shop at special club membership discounts of 40%).
  • Privileged Access to other LifeBahn facilities. 

Pricing

Like any private club or community, there is an initial fee for joining, and then there are monthly dues.  

Welcome Package:

Once approved for membership, the new members receive a welcome package which contains:

  • GREAT@ Pickleball – an ebook  ( a $10 value)
  • A pickleball t-shirt
  • Signup to the portal including their private dashboard
  • Access to te LifeBahn Community.

Initiation fee:

A one-time initiation fee of 25 and monthly dues of $8.

For those pickleballers who don’t want to be tied to one club have the option to join the 

Pickleball community to be entitled to the following privileges:

Benefits

  • Access to the Pickleball portal, where they have access to not only the Pickleball community pages but also their own both Public and private pages, accessible via their dashboard.
  • Participate in any clubs’  Pickleball sessions  at 20% discounted fees, subject to availability. 
  • Book Lessons  at 20%  discounts , subject to availability. 
  • Participate in any clubs’s  Social Events  at 20%, subject to availability. 
  • Make purchases from the PUB Pro-shop at special club membership discounts of 20%).
  • Privileged Access to other LifeBahn facilities. 

Pricing

Like any private club or community, there is an initial fee for joining and then there are monthly dues.  

Welcome Package:

Once approved for membership, the new members receive a welcome package which contains:

  • GREAT@ Pickleball – an ebook ( a $10  value) 
  • Signup to the portal including their private dashboard
  • Access to te LifeBahn Community.

Initiation fee:

A one-time initiation fee of $15 and monthly dues of $4.

Great Pickleball