Privacy Policy & Terms and Conditions

Effective Date: 21 February 2025
Active Location: Madrid, Spain & any Eu countries

Pickleball Universal (“PBU”) is part of the LifeBahn Community (LBC), operated by LifeBahnGlobal S.L. (NIF: B19823129). We are committed to protecting your personal data and ensuring transparency in how we collect, use, and share information through our website, pickleballuniversal.com (“the Site”).

By accessing or using the Site, you agree to the terms outlined in this Privacy Policy and Terms and Conditions. If you do not agree, please refrain from using the Site.

1. Information We Collect

We collect and process the following types of information:

  • Personal Data: Name, email, phone number, and other information you voluntarily provide when using our services.
  • Usage Data: Including IP address, browser type, pages visited, time spent, and diagnostic data.
  • Cookies & Tracking: We use cookies and similar technologies to understand user behavior and improve functionality.

2. How We Use Your Information

We use your data to:

  • Deliver and improve services and offerings.
  • Facilitate communication regarding events, updates, and account matters.
  • Operate and secure the LifeBahn.net Portal.
  • Comply with legal obligations and enforce our policies.

3. Sharing Your Information

Your information may be shared with:

  • Pickleball Clubs (PBCs): Affiliated clubs under PBU.
  • LifeBahn IT Services (LBIT): For infrastructure and data security.
  • Third Parties: Such as payment processors, web hosts, and customer service providers.
  • Legal Authorities: If required by law or legal process.

4. Data Security

We implement technical and organizational measures to safeguard your data. However, no digital platform can guarantee 100% security.

5. Your Rights

You may:

  • Request access or correction of your data.
  • Request data deletion (subject to legal requirements).
  • Opt out of marketing communications via email or request.

6. External Links

We may link to external websites not controlled by us. We are not responsible for their privacy practices.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we discover such data, we will promptly delete it.

8. Policy Updates

We may update this policy. The revised version will include a new “Effective Date” and be posted here.

9. Contact Us

Pickleball Universal
📧 Email: info@lifebahnglobal.com
🌐 Website: pickleballuniversal.com

Terms and Conditions

1. Acceptance of Terms

By using the Site, you agree to comply with these Terms and all applicable laws.

2. Use of the Site

  • Use the Site only for lawful purposes.
  • Maintain confidentiality of your login credentials.
  • Do not interfere with site operations or security.

3. Purchases, Memberships & Services

  • All purchases are subject to availability and confirmation.
  • Prices, descriptions, and offerings may change without notice.
  • We reserve the right to cancel or refuse service at our discretion.

4. Shipping and Delivery

  • Orders are typically processed within 3–7 business days.
  • Delivery timelines and costs are shown at checkout.
  • Tracking information will be provided by email.

5. Return & Refund Policy

Physical Products

  • Eligible for return within 14 days of delivery.
  • Items must be unused, in original condition and packaging.
  • Return shipping costs are the customer’s responsibility unless the product is defective.

Digital Products & Memberships

  • Non-refundable unless due to technical errors or duplicate purchase.

Event or Class Registrations

  • Refund requests must be made at least 48 hours prior to the event.

Non-Returnable Items

  • Final Sale items, digital downloads, and used/damaged items not caused by us.

Refund Process

  • Once inspected, approved refunds are processed within 5–10 business days.
  • Contact your payment provider for delays before reaching out.

Damaged or Incorrect Items

  • Report within 72 hours of receipt with photo evidence for replacement/refund.

Exchanges

  • We do not offer direct exchanges. Please initiate a return and place a new order.

6. Cancellation & Withdrawal Policy

  • Orders can be canceled before shipment by emailing us.
  • Digital product access or event entry nullifies right to withdrawal.
  • Membership/event cancellations must be requested 48 hours in advance.

7. Intellectual Property

All content on the Site is owned or licensed by Pickleball Universal and protected under copyright and trademark laws.

8. Limitation of Liability

We are not liable for any indirect or consequential losses resulting from your use of the Site or our services.

9. Termination

We may suspend or terminate your access for violating these Terms or applicable laws.

10. Governing Law

These Terms are governed by the laws of Spain.

Final Acknowledgment

By continuing to use this Site, you confirm that you have read, understood, and agreed to our Privacy Policy, Terms and Conditions, and Return & Refund Policy, including the shipping, withdrawal, and cancellation terms.

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500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with des

500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with des

Club membership, like any private club, is by invitation only. which is extended by the Club management via a standard membership application process. Once approved, each member will be entitled to the following privileges:

Benefits

  • Access to the Club portal, where they have access to not only the Club pages but also their own both Public and private pages, accessible via their dashboard.
  • Participate in the club's Pickleball sessions at discounted fees. 
  • Book Lessons at special club membership discounts. 
  • Participate in the club's Social Events at discounted fees. 
  • Make purchases from the PUB Pro-shop at special club membership discounts of 40%).
  • Privileged Access to other LifeBahn facilities. 

Pricing

Like any private club or community, there is an initial fee for joining, and then there are monthly dues.  

Welcome Package:

Once approved for membership, the new members receive a welcome package which contains:

  • GREAT@ Pickleball – an ebook  ( a $10 value)
  • A pickleball t-shirt
  • Signup to the portal including their private dashboard
  • Access to te LifeBahn Community.

Initiation fee:

A one-time initiation fee of 25 and monthly dues of $8.

For those pickleballers who don’t want to be tied to one club have the option to join the 

Pickleball community to be entitled to the following privileges:

Benefits

  • Access to the Pickleball portal, where they have access to not only the Pickleball community pages but also their own both Public and private pages, accessible via their dashboard.
  • Participate in any clubs’  Pickleball sessions  at 20% discounted fees, subject to availability. 
  • Book Lessons  at 20%  discounts , subject to availability. 
  • Participate in any clubs’s  Social Events  at 20%, subject to availability. 
  • Make purchases from the PUB Pro-shop at special club membership discounts of 20%).
  • Privileged Access to other LifeBahn facilities. 

Pricing

Like any private club or community, there is an initial fee for joining and then there are monthly dues.  

Welcome Package:

Once approved for membership, the new members receive a welcome package which contains:

  • GREAT@ Pickleball – an ebook ( a $10  value) 
  • Signup to the portal including their private dashboard
  • Access to te LifeBahn Community.

Initiation fee:

A one-time initiation fee of $15 and monthly dues of $4.

Great Pickleball